Privacy

Privacy Policy

This Privacy Policy explains what information Interior Prep Studio collects, why it is used, how it supports the study experience, and the choices available to you.

1. Information you provide

Depending on how you use the service, you may provide information such as:

  • Email address
  • Display name
  • Account information
  • Selected exam track
  • Target examination date
  • Weekly study goal
  • Support messages
  • Messages submitted to the AI Tutor
  • Information you voluntarily include in communications with us

Authentication credentials are handled through the platform's authentication systems. You should not send passwords, payment-card information, confidential client information, or other unnecessary sensitive information through support forms or the AI Tutor.

2. Study activity

To provide and personalize the study experience, Interior Prep Studio may store information about your activity, including:

  • Lessons viewed or completed
  • Practice questions answered
  • Correct and incorrect responses
  • Diagnostic attempts and scores
  • Module-review attempts
  • Practice-exam attempts
  • Exam scores
  • Bookmarks and flagged questions
  • Time spent on study activities
  • Study plans
  • Study Readiness calculations
  • Progress through courses and modules
  • Audio progress or playback position where that feature is used
  • Other information needed to save and restore your study activity

This information is used to help you track progress and identify areas that may benefit from additional study.

3. Payment information

Payments are processed through Stripe. Interior Prep Studio may receive and store information needed to manage your membership, such as:

  • Stripe customer identifier
  • Subscription identifier
  • Subscription status
  • Billing-period dates
  • Payment-related status necessary to determine access

Interior Prep Studio does not store your full payment-card number on its own servers.

4. Free diagnostic information

Visitors may be able to complete selected diagnostics without purchasing a membership. A free diagnostic may create a temporary or anonymous technical identity so the platform can:

  • Save responses during the assessment.
  • Grade the diagnostic.
  • Display the result.
  • Generate study recommendations.
  • Allow the visitor to continue or recover the same session where supported.

If you later create an account or sign into an existing account and choose to save the result, the diagnostic may be linked to that account.

Diagnostic results are not intended to be publicly searchable.

5. Technical information

When you use the website, our hosting, security, and application systems may automatically process technical information necessary to operate the service, such as:

  • IP or network information
  • Browser and device information
  • Session identifiers
  • Authentication information
  • Security events
  • Error and diagnostic logs
  • Date and time of requests

This information may be used to operate, secure, troubleshoot, and improve the service.

6. How we use information

Information may be used to:

  • Create and manage accounts.
  • Provide access to purchased services.
  • Save course progress.
  • Grade assessments.
  • Provide diagnostic and study recommendations.
  • Calculate study metrics.
  • Operate subscription access.
  • Provide support.
  • Respond to billing issues.
  • Protect accounts and prevent abuse.
  • Troubleshoot technical issues.
  • Improve platform reliability and usability.
  • Comply with applicable legal obligations.

Interior Prep Studio does not sell personal information to advertisers.

7. Service providers

Interior Prep Studio relies on third-party technology providers to operate parts of the service. These may include providers used for:

  • Database hosting and authentication
  • Payment processing
  • Video and media delivery
  • Application hosting
  • Error and security monitoring
  • AI-generated study assistance

Examples currently used by the platform may include Supabase, Stripe, Mux, Lovable infrastructure, and the AI service configured for the AI Tutor.

These providers process information only as necessary to provide their respective services and are subject to their own privacy and security practices.

8. AI Tutor

When you use the AI Tutor, your message and relevant study context may be sent to the configured AI service so it can generate a response. Study context may include information about the lesson or permitted question you are currently reviewing. Do not enter:

  • Passwords
  • Payment-card information
  • Social Security numbers
  • Confidential client information
  • Employer-confidential material
  • Sensitive personal information that is not necessary for your study question

AI responses may be retained in accordance with the platform's technical and operational requirements.

9. Cookies and local storage

Interior Prep Studio may use browser storage, cookies, or similar technologies that are necessary for:

  • Authentication
  • Keeping you signed in
  • Security
  • Saving interface preferences
  • Maintaining application state
  • Providing core platform functionality

If additional nonessential analytics or marketing technologies are added, this Privacy Policy and any required consent controls should be updated accordingly.

10. Data security

Interior Prep Studio uses technical safeguards designed to protect account and study information. Depending on the feature, protections may include:

  • Authenticated access
  • Per-user database access rules
  • Server-side authorization
  • Private file storage
  • Signed or time-limited media links
  • Role-based administrative access
  • Access controls for paid content

No internet-based service can guarantee perfect security.

11. Data retention

We retain information for as long as reasonably necessary to:

  • Provide the service.
  • Maintain account and study history.
  • Operate subscriptions.
  • Resolve disputes.
  • Prevent fraud or abuse.
  • Maintain necessary business and security records.
  • Meet applicable legal obligations.

If specific retention periods are adopted in the future, this Privacy Policy will be updated.

12. Your choices

Depending on your account and applicable law, you may be able to:

  • Update profile information.
  • Change study preferences.
  • Cancel your membership.
  • Request assistance with personal information.
  • Request correction of inaccurate information.
  • Request deletion of an account or certain personal information where applicable.
  • Ask questions about how your information is handled.

Requests can be submitted through the Contact page using the Privacy / Data Request topic.

13. Children

Interior Prep Studio is designed for individuals preparing for professional examinations and is not designed as a service for children.

If we learn that personal information has been collected in circumstances that require deletion under applicable law, appropriate action will be taken.

14. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in the service, technology, or legal requirements.

15. Contact

Questions about privacy or personal information may be submitted through the Contact page using the Privacy / Data Request option.